# Sign Up

This guide walks you through the complete Voice Logica sign-up and onboarding process, from account creation to launching your first AI voice agent.

Using Claude or ChatGPT? You can sign up without leaving the chat: see [Claude and ChatGPT](https://docs.voicelogica.ai/integrations/claude-chatgpt/).

## Create Your Account

Go to [app.voicelogica.ai/auth/signup](https://app.voicelogica.ai/auth/signup).

1. **Fill in the registration form**

   Enter your **Full name**, **Work email**, and **Password** (at least 8 characters with one number). Agree to the Terms of Service and Privacy Policy, then click **Create account**.

     ![Create your account page with empty registration form](https://docs.voicelogica.ai/assets/getting-started/signup-1.png)
     ![Registration form filled with user details](https://docs.voicelogica.ai/assets/getting-started/signup-2.png)

2. **Verify your email**

   Voice Logica sends a 6-digit code to your email. Check your inbox (and spam if needed), enter the code, then click **Verify and continue**.

   If the code does not arrive, click **resend code**. Use **Use a different email** if you typed the wrong address. The code expires in 10 minutes.

     ![Email verification screen with 6-digit code entry](https://docs.voicelogica.ai/assets/getting-started/signup-3.png)

3. **Connect your phone**

   Select your country (it auto-detects, for example Greece +30). Enter the **Phone number** without the country code, then click **Send SMS code**.

     ![Phone verification screen with country selector](https://docs.voicelogica.ai/assets/getting-started/signup-4.png)
     ![Phone number field filled](https://docs.voicelogica.ai/assets/getting-started/signup-5.png)

4. **Enter SMS code**

   Enter the 6-digit SMS code and click **Verify and continue**.

   If the SMS does not arrive, wait for **Resend**, or click **Change number**. **Contact support** is on the page if you still cannot get a code.

     ![SMS code entry screen with 6-digit boxes](https://docs.voicelogica.ai/assets/getting-started/signup-6.png)

> **Note:** Both email and SMS verification codes are valid for a limited time. Click **resend code** or **Resend** if yours has expired.
> **Sign up with Google:** On the account creation page, you can click **"Sign up with Google"** below the main form. This option skips the email verification step since your Google account is already verified. Already have an account? Click **"Already have an account? Sign in"** to go to the login page.
## Tell Us About Your Business

After verifying your phone, fill in the business details.

The left sidebar shows two steps: your business, then the test number.

### Company Name (Required)

Start typing your business name in **Company name**.

**If your business is registered on Google:**
- As you type, Google autocomplete will suggest matching businesses
- Select your business from the dropdown
- The **Address** field will appear and automatically fill with your business address from Google
- You can review and edit the address if needed

**If your business is not listed on Google:**
- Continue typing to enter your company name manually
- The **Address** field will appear below
- You'll need to manually enter your business address

  ![Business onboarding form with company name and address filled](https://docs.voicelogica.ai/assets/getting-started/signup-7.png)

### Address (Required)

The **Address** field appears after you enter or select your company name:

- **Auto-filled from Google:** If you selected a Google-registered business, the address populates automatically
- **Manual entry:** If you entered your company name manually, you'll type the address yourself
- **Editable:** You can always edit the address, even if it was auto-filled

### Website (Optional)

Enter your business website URL if you have one. Voice Logica scrapes it to seed the knowledge base.

**Why provide your website?**

When you enter a website URL, Voice Logica automatically:
- Analyzes your website content
- Learns about your services, products, and offerings
- Understands your brand voice and messaging
- Trains your AI agent with accurate, business-specific information

This creates a more knowledgeable and accurate agent from the start.

**Don't have a website?**

No problem! You can:
- Leave this field blank
- Your agent will still be created successfully
- Configure your agent's knowledge manually through the agent editor
- Add your website later if you create one

### Create Your Agent

Once you've filled in the required fields (Company name and Address), click the blue **"Create my agent"** button.

Voice Logica will:
1. Process your business information
2. Scrape your website (if provided) to understand your business
3. Create your first AI agent automatically
4. Assign you a test phone number and PIN
5. Set up your agent to be immediately callable

This process typically takes just a few seconds.

## Your Agent is Live

After agent creation completes, you'll see a success screen confirming your agent is ready.

The sidebar now shows:
- **Step 1:** "Your business - Company & setup" ✓ (completed)
- **Step 2:** "You're live! - Then call your test number" (currently active)

You'll be provided with:
- **A test phone number** — a dedicated line to call your agent
- **A PIN** — enter this when calling to access your agent

The screen displays: *"Line is open — call anytime"* with a green indicator confirming your agent is active and ready to take calls.

  ![Agent live screen showing test phone number and PIN](https://docs.voicelogica.ai/assets/getting-started/signup-8.png)

### Make Your First Test Call

To test your agent immediately:

1. **Dial the test phone number** shown on your screen
2. **Enter the PIN** when prompted (e.g., 377115#)
3. **Talk to your agent** as a customer would — ask questions, test scenarios
4. **Listen to how it responds** — evaluate tone, accuracy, and helpfulness

You can make unlimited test calls to refine your agent before connecting it to your real business number.

> **Test thoroughly:** Make several test calls with different types of questions before going live. This helps you identify areas where your agent might need additional training or configuration adjustments.
## After onboarding

The wizard drops you on the dashboard. The checklist there is the rest of Getting Started — not a second sign-up.

  ![Dashboard with initial setup checklist and app downloads](https://docs.voicelogica.ai/assets/getting-started/signup-9.png)

- Shape the agent you already have — [Your First Agent](https://docs.voicelogica.ai/getting-started/your-first-agent/). Do not click **Create agent**.
- Add a card when you are ready for real traffic — [Activate Your Subscription](https://docs.voicelogica.ai/getting-started/activate-subscription/).
- Windows / iPhone / Android cards download the apps. They are optional. The browser is enough for the first week.

## Troubleshooting

**I did not receive the email verification code**

- Check your spam or junk folder for an email from Voice Logica
- Wait a few minutes, as email delivery can be delayed
- Click **"resend code"** to request a new verification email
- Confirm that you entered the correct email address during registration. If not, use **"Use a different email"** to update it
- Check if your email provider has any filters blocking automated emails

**I did not receive the SMS verification code**

- Verify that your phone number and country code are correct. Click **"Change number"** to update if needed
- Check whether your carrier blocks automated SMS messages
- Wait for the countdown timer to complete, then click **"Resend"**
- Try using a different phone number if the issue persists
- Ensure your phone has signal and can receive SMS messages
- Click **"Contact support"** on the verification page if you continue to have trouble

**What are the password requirements?**

Your password must be at least 8 characters long and include at least one number. The form displays the character count as you type to help you meet this requirement.

Examples of valid passwords:
- `MyPassword123`
- `SecurePass1`
- `VoiceLogica2024`

**My business doesn't appear in the Google autocomplete**

This is completely normal! Many businesses, especially newer ones or those without Google Business profiles, won't appear in the autocomplete.

**Solution:**
- Simply continue typing your company name manually
- The Address field will appear below
- Enter your business address manually
- Your agent will be created successfully

You can always update your company information later in the company profile settings.

**Google filled the wrong address for my business**

If the auto-filled address is incorrect:
- Simply click in the Address field and edit it
- You have full control to change any part of the address
- The corrected address will be used for your agent and company profile

You can also update the address later in your company profile settings.

**What is the test phone number and PIN for?**

The test phone number and PIN let you call and interact with your AI agent in a safe testing environment before connecting it to your real business number.

**Benefits:**
- Test your agent's responses to different questions
- Evaluate its personality, tone, and accuracy
- Make adjustments and test again immediately
- No risk of affecting real customer calls
- Unlimited test calls included

Think of it as a private rehearsal line for your agent. Once you're satisfied with how it performs, you can connect your business number or claim a new number for customer calls.

**What if I don't have a website?**

No problem at all! While providing a website helps Voice Logica understand your business automatically, it's completely optional.

**Without a website, you can:**
- Skip the Website field during onboarding
- Configure your agent's knowledge manually through the agent editor
- Add information about your services, hours, and policies directly in the agent settings
- Upload documents or create a knowledge base manually
- Add your website later if you create one

Your agent will work perfectly without a website—you'll just configure its knowledge through the Voice Logica interface instead of automatic website scraping.

**What information does website scraping collect?**

When you provide your website URL, Voice Logica's scraper analyzes:

- **Services and products** — What your business offers
- **Pricing information** — If publicly available on your site
- **Business hours** — When you're open
- **Contact information** — How customers can reach you
- **Brand voice and messaging** — Your communication style
- **FAQs and common questions** — Answers to frequent customer inquiries

**Privacy note:** Only publicly accessible content from your website is analyzed. No private or password-protected information is accessed.

This information is used exclusively to train your AI agent to accurately represent your business on calls.

## Next Steps

> **Continue building your agent:** Now that your agent is live with a test number:
> 
> 1. **Make test calls** — Call your test number multiple times to evaluate your agent
> 2. **Review calls** — Open **Calls** from the sidebar to listen to recordings and read transcriptions
> 3. **Customize your agent** — Open **My Agents** and edit your agent's personality, voice, and behavior
> 4. **Activate your subscription** — Add a payment method to unlock full features and go live
> 5. **Connect your business number** — Route your real business line through your agent
> 
> Learn more:
> - [Activate Your Subscription](https://docs.voicelogica.ai/getting-started/activate-subscription/) — Add payment and choose a plan
> - [Your First Agent](https://docs.voicelogica.ai/getting-started/your-first-agent/) — Shape the agent onboarding already created
> - [Voice Logica Phone Numbers](https://docs.voicelogica.ai/telephony/voice-logica-numbers/) — Connect or claim a business number
## Need Help?

If you run into any issues during sign-up, the Voice Logica support team is available:

- EMAIL [support@voicelogica.ai](mailto:support@voicelogica.ai)
- DOCUMENTATION [docs.voicelogica.ai](https://docs.voicelogica.ai)
- LIVE CHAT Available in your dashboard after sign-up

When contacting support, please include:
- Your account email address
- A description of the issue
- Screenshots if applicable
- Any error messages you received