# AI Response to Caller

**AI Response to Caller** speaks on a *live* call. It only appears under live-audio triggers (Start, Connect, During, Keyword, Key Pressed) - not End, Missed, or On API Call alone.

This is not [AI Response Generation](https://docs.voicelogica.ai/workflow-nodes/ai-generation/) (that writes text for later nodes).

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    src="/assets/workflow-nodes/ai-response.png"
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    alt="AI Response to Caller Background Information"
    capture="AI Response to Caller settings."
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## What you configure

Fields shift with the upstream trigger. On **Call Start**, background info is required before the agent has spoken:

- **Background Information for AI** (required) — Context the AI should know before handling the call. **Insert variable** from previous nodes.
- **Do Not Respond to Call** — When on, the AI does not automatically answer.
- **Forward Call To** — Agent ID or phone number to forward to instead.
- **Add Delay Before Picking Up (seconds)** — Delay before pickup.

On During Call / Keyword paths you typically enable message creation and tell the model what to say from API fields.

## First setup

1. Use a live-audio trigger, then add **AI Response to Caller** on the success path.
2. Fill required background / message fields.
3. **Save & go live**, attach, call.

## Troubleshooting

**I cannot find AI Response in the palette**

Wrong trigger. Switch to Start, Connect, During, Keyword, or Key Pressed.

## Next Steps

[Connect To External Service](https://docs.voicelogica.ai/workflow-nodes/api/) - feed facts first.  
[On Call Start](https://docs.voicelogica.ai/workflows/on-call-start/) - pre-answer path.