# Transfer Call

**Transfer to Another Number** hands the *live* call to an AI agent, external number, or system user. Only under Start, Connect, or During - not the same as [Call Transfers](https://docs.voicelogica.ai/telephony/call-transfers/) (IVR dial digits) or [Call handling - Transfer](https://docs.voicelogica.ai/telephony/transfer/) (conversational destinations list).

  <ShotPlaceholder
    src="/assets/workflow-nodes/transfer-call.png"
    name="wn-xfer"
    alt="Transfer to Another Number Type of Transfer"
    capture="Transfer to Another Number settings."
  />

## What you configure

- **Type of Transfer** (required) — AI agent, external phone number, or system user.
- **Transfer Call Reason** — Why the call is transferred; supports variables.
- **Agent** — When type is AI Agent - which agent handles it.
- **Transfer Mode** — Blind vs Warm (and related options when shown).

## First setup

1. On Start / Connect / During, add **Transfer to Another Number**.
2. Pick type and destination.
3. **Save & go live**, attach, prove with a real handoff.

## Troubleshooting

**Transfer is missing from the palette**

You are on End, Missed, Keyword-only, or On API Call. Use Start, Connect, or During.

## Next Steps

[Call handling Transfer](https://docs.voicelogica.ai/telephony/transfer/) - conversational transfer tab.  
[Make Outbound Call](https://docs.voicelogica.ai/workflow-nodes/make-outbound-call/) - dial later from the graph.