# Keyword Detected

**Keyword Detected** fires when the caller *says* one of the phrases you listed (**Runs when: When caller says specific words**). It is not a tool the model chooses - [During Call](https://docs.voicelogica.ai/workflows/during-call/) is. Use it for a short list of words you must not miss.

  <ShotPlaceholder
    src="/assets/workflows/keyword-detected.png"
    name="wf-kw"
    alt="Keyword Detected trigger on the canvas"
    capture="Keyword Detected canvas."
  />

## What you configure

- **Keywords** — Press Enter to add each keyword the caller might say.

  <ShotPlaceholder
    src="/assets/workflows/keyword-detected-form.png"
    name="keyword-detected-form"
    alt="Keyword Detected Keywords field"
    capture="Keyword Detected settings."
  />

**AI Response to Caller** is allowed. Prefer During or Start/Connect when you need a transfer graph.

## First setup - phrase, then notify

1. **+ Add Trigger - Keyword Detected**. Add the phrases people actually say.
2. **Send Text Message** or another node from **Work Flow Triggered**.
3. Optionally **AI Response to Caller** with a fixed line when wording must be exact.
4. **Save & go live**, attach, say the phrase on a test call.

Keep the list short. A dozen everyday words will fire on normal talk.

## Troubleshooting

**They said it and nothing happened**

Add that exact wording as another keyword. Confirm attach. Keyword is speech - keypad digits are [On Key Pressed](https://docs.voicelogica.ai/workflows/keyword-pressed/).

## Next Steps

[On Key Pressed](https://docs.voicelogica.ai/workflows/keyword-pressed/) - digits.  
[During Call](https://docs.voicelogica.ai/workflows/during-call/) - the model decides, with parameters.  
[Send Text Message](https://docs.voicelogica.ai/workflow-nodes/sms/) - the SMS node.
