# Missed Call

**Missed Call Trigger** fires when an inbound call is missed (**Runs when: When a call is missed**). No required settings. There is no live audio - **AI Response to Caller** and **Transfer Call** are not offered.

An outbound campaign that nobody answers does **not** fire this. This is the company's inbound miss, not your own unanswered dial.

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    src="/assets/workflows/missed-call.png"
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    capture="Missed Call Trigger canvas."
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## Why this trigger

SMS or email the team, open a ticket, offer a callback. [On Call End](https://docs.voicelogica.ai/workflows/on-call-end/) is for calls that *happened*. [On Call Start](https://docs.voicelogica.ai/workflows/on-call-start/) also ran on the ring - do not put "they missed" logic there.

## First setup

1. **+ Add Trigger - Missed Call Trigger**.
2. **Send Text Message** or **Connect To External Service** - include the caller number from call parameters when available.
3. **Save & go live**, attach. Ring the DID and do not answer. Confirm the SMS / webhook. Answer a second call - this graph should not run.

## Troubleshooting

**My campaign no-answers do not hit this**

Expected. Use campaign retries / [On Call End](https://docs.voicelogica.ai/workflows/on-call-end/) on those legs. Missed Call is inbound.

## Next Steps

[On Call End](https://docs.voicelogica.ai/workflows/on-call-end/) - after a real conversation.  
[On Call Start](https://docs.voicelogica.ai/workflows/on-call-start/) - the ring that may still miss.  
[Outbound Campaigns](https://docs.voicelogica.ai/outbound-calls/campaigns/) - unanswered leads.