Grok and Grok Bot

Connect Grok to Voice Logica and ask it about your calls and your team in plain words: what callers wanted, which calls need a callback, how the agent did this week, who on the team has a phone set up. It can also make the changes for you: invite a colleague, fix the agent’s greeting, call a customer back.

Like Claude and ChatGPT, Grok reaches Voice Logica through our MCP server, with your permissions and only on your company.

Server URL:

https://api.voicelogica.ai/api/v1/mcp

Grok or Grok Bot

	Grok (grok.com, iOS, Android)	Grok Bot
What it is	The chat assistant	A cloud agent with its own computer and memory, that keeps working between sessions
Best for	Questions about calls, quick changes	Recurring work: a daily call review, follow-ups, weekly team reports
Sign-in	Your Voice Logica account (OAuth)	A Voice Logica API key

Connect

Grok

1. Open grok.com/connectors, click New Connector, then Custom.

2. Name it Voice Logica and paste the server URL:

   https://api.voicelogica.ai/api/v1/mcp

3. Sign in with your Voice Logica account when Grok asks, and allow access.

4. Start a new chat and ask: “Show me yesterday’s Voice Logica calls.”

The connector follows your Grok account, so it also works in the Grok iOS and Android apps. On Grok Business and Enterprise, an admin adds the connector for the organisation first.

Grok Bot

Grok Bot connects with an API key, so it can keep working while you are away.

1. In Voice Logica open Team and access - API Keys and click + Api Key. Name it Grok Bot. Keep MCP on under API operation restrictions, and switch off the groups you do not want it to use (for example Billing). Click Create API Key and copy the key: it is shown only once. More on API Keys.

2. In Grok Bot open Settings - Plugins and add a custom connector.

3. Paste the server URL and add this header, with your key in place of YOUR_KEY:

   https://api.voicelogica.ai/api/v1/mcp

   Authorization: Bearer YOUR_KEY

   x-api-key: YOUR_KEY also works. If Grok Bot offers to sign in instead, you can sign in with your Voice Logica account and skip the key.

4. Save, then ask: “Using Voice Logica, list my agents.”

The key acts for your company with the operations you allowed. Delete it on API Keys to cut Grok Bot off at once.

Your calls

Every call your agents and your team take is recorded, transcribed and summarised in Voice Logica. Grok reads them for you:

• “What did callers want yesterday? Group them by reason.”
• “Which calls this week ended without an answer to the caller’s question?”
• “Show me the calls that were transferred, and why.”
• “Find every call with +30 69x xxx xxxx and summarise what we promised.”
• “Read me the transcript of the last call about a refund.”
• “How many calls did we get this month, how long were they, and how many came after hours?”
• “Call this customer back with our agent and confirm their appointment for Thursday.”
• “Which questions did the agent not know the answer to? Add the answers to its knowledge.”

It never invents a call: it answers from your call history and gives you the call so you can open it in the app.

Your users

Your team members, their phones and their access:

• “Who is on our team, and who has not set up a phone yet?”
• “Invite maria@acme.gr, give her the softphone and email her the setup steps.”
• “Which calls did Nikos answer today, and which did he miss?”
• “Disable the account of a colleague who left, and send their number to the agent.”
• “Reset John’s password.”

Adding seats or changing who has access is asked of you first. Telephony and access changes need an admin on the company.

Grok Bot on a schedule

Grok Bot remembers what you ask and can repeat it. A few jobs that save time:

1

Morning call review. “Every weekday at 9:00, list yesterday’s calls that need a callback, with the reason and the caller’s number.”

2

Missed questions. “Every Friday, collect the questions our agent could not answer and draft the answers for me to approve.”

3

Team report. “Every Monday, give me calls answered and missed per person last week.”

Security

• Your company only. Every request runs on the company you signed in to, or the company that owns the API key.
• Your permissions. Grok can do what your user role, or the key, allows. Nothing more.
• Secrets stay hidden. Passwords, tokens and keys saved in your settings show as [hidden].
• Changes are confirmed. Grok asks before anything that changes live behaviour or costs money.
• Turn it off. Remove the connector in Grok, or delete the API key used by Grok Bot.

The full list of tools Grok gets, and whether each reads or changes data: api.voicelogica.ai/.well-known/mcp/server-card.json.

Troubleshooting

Grok does not use Voice Logica

1. The connector is listed on grok.com/connectors and signed in.
2. Mention Voice Logica in the question: “Using Voice Logica, …”.
3. On Grok Business or Enterprise, ask your admin whether the connector is allowed.

Grok Bot gets 401 or 403

401: the key is wrong or deleted. Check the header is Authorization: Bearer YOUR_KEY with no extra spaces, or create a new key. 403: the key does not allow that operation. Edit the key on API Keys and turn the group on.

It shows another company's calls

You signed in to a different company. Ask it to list your companies and switch, or reconnect with the right account.

Next Steps

Claude and ChatGPT - the same connection in other assistants.→What you can ask - everything the assistant can do, by area.→API Keys - create and limit the key for Grok Bot.→