Noema only: sign up and the Noema Mobile plan
You do not need the rest of Voice Logica to use Noema. Sign up from the app, and keep it on the Noema Mobile plan: Noema records and summarises your business calls, and takes a message when you cannot answer.
The Noema Mobile plan
Section titled “The Noema Mobile plan”Noema Mobile is not an AI voice agent plan. In Billing - Subscription it has its own Noema mobile app section on the page, with the App Store and Google Play links and an Ask AI button for setup questions. On it you can add analysis minutes, SMS, emails and more mobile seats. Chat sessions are not part of it. Voice minutes, chat sessions, more agents and concurrent calls need an AI agent plan: choose one with Choose a plan when you want the AI to talk with your callers.
Moving to an AI agent plan later? Choosing Starter or another AI agent plan replaces Noema Mobile, so the button says Switch. Keep Keep the Noema app ticked and a Mobile Seat is added in the same step, so the app keeps working next to your AI agent.
Account managed by a reseller? You cannot buy plans yourself: ask your reseller to put you on Noema Mobile. Resellers assign it to a client with credits, from Manage customer subscription in their panel, or by asking Claude or ChatGPT to put that client on Noema Mobile.
Sign up from your phone
Section titled “Sign up from your phone”-
Install Noema. iPhone: App Store. Android: Google Play.
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Create your account in the app with your email, Google or Apple. The app creates your workspace. Already have a Voice Logica account? Sign in with the same email and password instead.
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Allow permissions the app asks for, and make a call. The first 3 days in the app are free, with 20 minutes included. Then choose Noema Mobile to keep it.
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Subscribe to Noema Mobile. Fastest: buy in one click: it asks for your VAT number if missing, then your card, and the plan starts as soon as the card is saved. Or: In the web panel go to Billing - Subscription (app.voicelogica.ai/billing/subscription-details) and choose Noema Mobile. With no card yet you add one on a secure Stripe page, and the plan starts as soon as the card is saved. It renews every month; cancel, resume or change the card on the same page.
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Forward the calls you miss so Noema can take them: Analyse incoming calls.
With Claude or ChatGPT
Section titled “With Claude or ChatGPT”Connect Voice Logica once, then ask about your calls: “What did the client who called yesterday ask for?”
Claude: one click
Section titled “Claude: one click”
Add to Claude
It opens Add custom connector with the name and URL already filled in. Click Add, sign in with your Voice Logica account, and allow access. That’s all.
ChatGPT: three steps
Section titled “ChatGPT: three steps”-
In ChatGPT open Settings - Security and login and turn on Developer mode (once, on any plan, Free included).
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Open the new plugin window:
New plugin in ChatGPT
Click Create MCP App and fill in:
Field What to put Name Voice LogicaConnection Server URL: https://api.voicelogica.ai/api/v1/mcpAuthentication OAuth Tick I understand and want to continue, then Create. ChatGPT cannot fill the URL in from a link, so copy it from here:
https://api.voicelogica.ai/api/v1/mcp -
Sign in with your Voice Logica account and allow access. In a new chat, if ChatGPT does not use Voice Logica, click + in the message box and turn it on.
More detail and troubleshooting: Claude and ChatGPT.
Connected to Claude or ChatGPT? Ask “put me on the Noema Mobile plan”. The assistant lists the plans (list_plans), subscribes you (upgrade_plan) and gives you a link to add your card if one is missing. To give someone else in your company the app, ask “turn on the mobile app for Maria”: it switches on her mobile seat (team_execute, action set_user_seat). Ask “how do I use only the Noema app?” for the full guide.
When you cannot answer
Section titled “When you cannot answer”With no voice minutes, the AI that answers (your personal assistant, or any agent of your company) does not hold a conversation:
- It says a fixed line in its language: “Hello. We can’t take your call right now. Please leave your message after this and we’ll get back to you as soon as possible.” (not the agent’s usual greeting).
- It records what the caller says, without replying, and ends the call a few seconds after they stop talking. A message can be up to 2 minutes; if the caller says nothing, the call ends after 30 seconds.
- You get the message by email (and by SMS for your personal assistant). The email has a short note that you are out of voice minutes, with a link to add them.
Only analysis minutes are used. To let the AI talk with callers, answer questions and pass on details, add voice minutes with a larger plan. This works the same for every agent of any company that runs out of voice minutes, on incoming calls. Outgoing AI calls still need voice minutes.
If analysis minutes run out too, calls to the AI are refused until the next month or a top-up.
Troubleshooting
Section titled “Troubleshooting”I did not get the message
The caller has to say something: a silent call has no message. Check that your email is on your Voice Logica user and look in spam. The call is always in Recents in the app.
I do not see Noema Mobile in Billing
Sign in to the web panel with the same email as the app and open Billing - Subscription. If it is still missing, ask in chat: “put me on the Noema Mobile plan”.