AI Response to Caller
AI Response to Caller speaks on a live call. It only appears under live-audio triggers (Start, Connect, During, Keyword, Key Pressed) - not End, Missed, or On API Call alone.
This is not AI Response Generation (that writes text for later nodes).
What you configure
Section titled “What you configure”Fields shift with the upstream trigger. On Call Start, background info is required before the agent has spoken:
Background Information for AIREQUIRED
Context the AI should know before handling the call. Insert variable from previous nodes.
Do Not Respond to Call
When on, the AI does not automatically answer.
Forward Call To
Agent ID or phone number to forward to instead.
Add Delay Before Picking Up (seconds)
Delay before pickup.
On During Call / Keyword paths you typically enable message creation and tell the model what to say from API fields.
First setup
Section titled “First setup”- Use a live-audio trigger, then add AI Response to Caller on the success path.
- Fill required background / message fields.
- Save & go live, attach, call.
Troubleshooting
Section titled “Troubleshooting”I cannot find AI Response in the palette
Wrong trigger. Switch to Start, Connect, During, Keyword, or Key Pressed.
Next Steps
Section titled “Next Steps”Was this page helpful?